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Privacy policy

PRIVACY POLICY (GDPR)

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1.         Introduction

 

Raymonda Fitness, represented by Pauline GREEVE, with company number BE0755 491 329, processes personal data in accordance with this privacy policy.

For further information, questions or comments regarding the privacy policy, you can contact the person responsible, in this case Ms Pauline GREEVE, at Nachtegaalstraat 52, 2060 Antwerp (Belgium), by calling +32 496 94 83 65 or e-mailing info@raymondafitness.com.

 

The company’s website at www.raymondafitness.com contains the applicable General Terms and Conditions.

 

Below, I’d like to explain to my customers that personal data is stored and processed if it is shared voluntarily when requesting information or booking a session (via a contact form). The data collected is apparent from the forms in question and the data that has to be entered. We only use your data to provide you with the information you want or the right services, which means that only the information and data that are absolutely necessary to answer your questions, to provide the session or to arrange other requested services are stored and processed.

 

2.         Data processed by Pauline GREEVE

 

Pauline GREEVE processes personal data because customers use her services and/or because customers provide this data themselves.

 

Below is a list of the personal data processed by Pauline GREEVE:

 

  • first and last name;

  • address;

  • landline and mobile number;

  • e-mail address;

  • IP address;

  • information provided by correspondence, e-mail and phone contact in response to requested services.

 

 

3.         Purposes of the processing

 

Pauline GREEVE collects and processes her customers’ personal data in the context of the services requested for fitness coaching and related services and products.

 

Pauline GREEVE processes your personal data for the following purposes:

 

  • to be able to call or e-mail you if this is necessary to be able to perform our services and provide information about these;

 

  • to inform you about changes to services;

 

  • to be able to deliver end products to you;

 

  • to analyse behaviour on the website in order to improve the website and to tailor the range of sessions to expressed preferences;

 

  • to process personal data, if Pauline GREEVE is legally obliged to do so;

 

  • to process your payment.

 

4.         Legal basis of the processing

 

Pauline GREEVE’s customers’ personal data is processed on the basis of article 6.1. [(a) consent,] [(b) (necessary for the performance of a contract),] [(c) (necessary for compliance with a legal obligation)] and [(f) (necessary for the purposes of the legitimate interests to do business)] of the General Data Protection Regulation, abbreviated ‘GDPR’ (Regulation EU 2016/679 of the European Parliament and of the Council of 27/04/2016).

 

If personal data is processed pursuant to article 6.1. a. (consent), the customer always has the right to withdraw the consent given.

 

5.         Special and/or sensitive personal data

 

Pauline GREEVE does not intend to collect data about customers who are younger than sixteen years of age unless consent has been obtained from their parents or guardian.

 

6.         Transfer of personal data to third parties

 

If necessary to achieve the stated purposes, customers’ personal data will be shared with other companies or governments within the European Economic Area that are directly or indirectly affiliated with Pauline GREEVE or a partner of Pauline GREEVE.

 

Pauline GREEVE will conclude processing agreements with these third parties to guarantee that these recipients will take the necessary technical and organisational measures to protect personal data.

 

7.         Retention period of personal data

 

In principle, personal data will be retained for the period necessary to comply with legal requirements.

 

8.         Right of access, right to rectification, right to erasure, right to restriction, right to object and right to personal data portability

 

Pauline GREEVE’s customers are always entitled to access their personal data and can have data rectified if it is incorrect or incomplete, have it erased, have its processing restricted and object to the processing of personal data concerning them on the basis of article 6.1. (f), including profiling based on those provisions.

 

In addition, customers have the right to obtain a copy of their personal data.

 

Customers can object to the processing of their personal data or part thereof by Pauline GREEVE.

 

In order to exercise the aforementioned rights, customers are requested to send an e-mail, if the circumstance arises, to the following e-mail address: info@raymondafitness.com.

 

9.         How we protect personal data

 

Pauline GREEVE takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification of customers’ data. Customers with any questions and/or comments in this regard can contact Ms Pauline GREEVE, who can be reached by calling +32 496 94 83 65 or e-mailing info@raymondafitness.com.

 

The following appropriate technical and organisational measures have been taken to protect our customers’ personal data against unlawful processing:

 

  • all the systems that Pauline GREEVE uses for processing are protected by a username and password policy;

 

  • Pauline GREEVE periodically makes backups of personal data, in order to be able to restore it in the event of physical or technical incidents;

 

  • Pauline GREEVE regularly tests and evaluates existing measures and adjusts them where necessary.

 

10.       Complaints

 

Customers have the right to file a complaint with:

 

Data Protection Authority, Drukpersstraat 35, 1000 Brussels (Belgium), commission@privacycommission.be, https://www.dataprotectionauthority.be.

 

11.       Amendments to the privacy policy

 

Pauline GREEVE can amend this privacy policy at any time and it is regularly updated to comply with legal requirements.

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